Contact Us

At SRD Grant Guide, we are committed to helping South Africans access clear, reliable information about SASSA grants. If you have a question, need clarification, or would like to share feedback, our team is here to assist.

Please note that we provide informational support only and do not manage or process SASSA applications. For account-specific actions, we always guide users to the appropriate official SASSA channels.

How to Reach Us

Office Address
128 Harry St
Robertsham
Johannesburg, 2091
South Africa

Phone: +27 11 680 3435

Email: support@srdgrantguide.co.za

Office Hours

Monday to Friday: 08:00 – 17:00 (SAST)
Closed on weekends and public holidays.

We aim to respond to all email enquiries within 24 business hours.

What We Can Help With

You are welcome to contact us for:

  • General enquiries: Questions about the information, guides, or tools available on our website.
  • Website or technical support: Assistance if you experience issues using our status check guides, pages, or tools.
  • Content corrections or updates: If you believe information needs updating or clarification, please let us know.
  • Feedback and suggestions: We value user feedback and actively use it to improve our content and services.

Important Notice

SRD Grant Guide is an independent informational platform. We are not affiliated with SASSA and cannot:

  • Access your personal SASSA account
  • Change application details
  • Approve, decline, or speed up payments
  • Submit applications or appeals on your behalf

For official actions, we will always direct you to the correct SASSA website, office, or contact channel.

Visiting Our Office

If you prefer an in-person discussion, you may visit our office during business hours.

To ensure availability and faster assistance, we recommend booking an appointment in advance by phone or email.

Our Commitment

We aim to provide clear, respectful, and accurate support to every visitor. Your trust matters to us, and we take every enquiry seriously.

Thank you for contacting SRD Grant Guide. We look forward to assisting you.